Last updated on 26/04/20
By providing us with your data, you warrant to us that you are over 13 years of age.
- How to contact us
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- Third party links
1. How to contact us
Our full details are:
Full name of legal entity: Sweqlink Ltd
Email address: [email protected]
Registered address: Sweqlink Ltd, 86-90 Paul Street, London, EC2A 4NE
2. What data do we collect?
We collect the following personal identification data (personal identification data is any information capable of identifying an individual. It does not include anonymised data).
3. How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
- Use or view our website via your browser’s cookies
- Subscribe to any of our mailing lists
We may also receive your data indirectly from the following sources:
- Purchased mailing lists from third party data suppliers where listees have consented to having their information shared
4. How will we use your data?
We collect your data so that we can:
- Process your order and manage your account
- Email you with special offers on other products and services we think you might like
- Share updates on our platform
- Share content that we think will be of interest to you
If you agree, we will share your data with our partner companies so that they may offer you their products and services.
When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
5. How do we store your data?
We are committed to taking reasonable measures to protect the personal information we store against any unauthorised use, loss or access. This includes measures to address any suspected data breach.
We endeavour to protect your data by storing on secure servers and using technical and organisational security measures to safeguard your personal data and reduce the risk of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use include firewalls and data encryption. Although we believe we have taken adequate and appropriate measures, we cannot guarantee that unauthorised access or theft will not occur. If you suspect that there may be improper use of your personal information or unauthorised access to it, please let us know immediately by sending us an email to [email protected]
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at [email protected] at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as account registrations, purchases, etc.
7. What are your data protection rights?
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
The right to access – You have the right to request us for copies of your personal data. We may charge a fee of £10 for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email [email protected]
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint, so that we can try to resolve it for you.
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For further information, visit https://www.allaboutcookies.org
9. Third-party links